Frequently asked questions
Answers about visiting the clinic, our doctors, tests and every service we offer. Can't find yours? Call or WhatsApp +91 94812 51274.
Visiting the clinic
Where is Prasanna Poly Clinic located?
At #3, Krishna Complex, Chunchaghatta Main Road, Ganapathipura, Konanakunte, Bengaluru 560062 — near Silicon School and a few minutes from JP Nagar 7th Phase. Look for the blue Prasanna Poly-Clinic board next to Jan Seva Lab.
What are the clinic timings?
The clinic is open all 7 days, 9:30 AM to 2 PM and 5:30 PM to 10 PM. On Fridays it is open 9:30 AM to 1 PM only.
Is the clinic open on Sundays?
Yes. There is no holiday on Sunday. Both morning and evening OPD run on Sundays.
Do I need an appointment?
No appointment is needed to see the family physician, Dr. Vijaykumar S.H. Just walk in during OPD hours. For visiting specialists and 2D-ECHO, call or WhatsApp +91 94812 51274 to check the next available day.
How can I contact the clinic?
Call or WhatsApp +91 94812 51274. You can also walk in during OPD hours.
Which areas do you serve?
Most patients come from Konanakunte, Ganapathipura, Chunchaghatta, JP Nagar 7th and 8th Phase, Kothnur and Yelachenahalli, but everyone is welcome.
Doctors & specialists
Who is the main doctor at Prasanna Poly Clinic?
Dr. Vijaykumar S.H, Consulting Family Physician and founder of the clinic (2006). He is an International Associate Member of the American College of Cardiology.
Which specialists visit the clinic?
A gynaecologist (Dr. Nandini S.), an orthopaedic surgeon (Dr. Pramodkumar M.), two laparoscopic surgeons (Dr. Kiran K.J and Dr. Shivakumar), a cardiologist (Dr. Rajappa), a neuro physician (Dr. Janardhan D.C), two dental surgeons (Dr. Srinivas Gowda and Dr. Shilpa S.) and a radiologist (Dr. Vijayalakshmi).
On which days do specialists come?
Each specialist consults on fixed days. Please call or WhatsApp the clinic to know the next available day for the doctor you need.
Tests, fees & payments
What facilities are available under one roof?
Laboratory (Jan Seva Lab), ECG, 2D-ECHO, X-ray and Doppler, minor accident care, suturing, a minor operation theatre, day care / IPD, nebulization, GRBS and an in-house medical store.
What time does the lab open?
Jan Seva Lab opens at 7:30 AM. Timings are 7:30 AM to 2 PM and 5:30 PM to 10 PM, and Friday 7:30 AM to 2 PM.
Is there a discount on blood tests?
Yes. BPL card holders get 50% off on all blood tests every Sunday.
Are consultation fees affordable?
Yes. The clinic has kept its fees affordable for families since 2006. Please call for current consultation and test charges.
Can I bring reports from another lab?
Old reports help the doctor understand your history, so please bring them. Tests advised after a consultation are done at our own lab, and outside or online reports for those may not be considered.
Which payment methods are accepted?
Cash, cards and UPI are accepted.
Emergencies & policies
Do you handle emergencies?
We treat minor and moderate injuries such as cuts, falls, burns and sprains. For serious emergencies — severe chest pain, breathlessness, unconsciousness, heavy bleeding or major injuries — call 108 or go to the nearest hospital immediately.
Is foetal sex determination done here?
No. As required by the PC-PNDT Act, foetal sex determination is not done at this clinic.
Family Physician & General Medicine
Do I need an appointment?
No. Walk in during OPD hours. You can call or WhatsApp to check the waiting time before you come.
Is the clinic open on Sundays?
Yes. We are open on Sundays too, 9:30 AM–2 PM and 5:30–10 PM. On Fridays we are open 9:30 AM–1 PM only.
Can I get tests done in the same visit?
Yes. Our laboratory, ECG and pharmacy are in the same building, so most tests and medicines are available during the same visit.
Which clinic near JP Nagar 7th Phase is open on Sunday?
Prasanna Poly Clinic on Chunchaghatta Main Road, Ganapathipura is open on Sundays from 9:30 AM to 2 PM and 5:30 PM to 10 PM. The family physician sees patients on Sunday just like any other day.
Is there a good family doctor in Konanakunte?
Dr. Vijaykumar S.H has been the family physician at Prasanna Poly Clinic in Ganapathipura, Konanakunte since 2006. He sees patients of all ages every day, and no appointment is needed.
How much is the consultation fee?
Consultation fees at Prasanna Poly Clinic are kept affordable for families in the area. Please call +91 94812 51274 for the current charges.
Can I see a doctor late in the evening near Ganapathipura?
Yes. The evening OPD at Prasanna Poly Clinic runs from 5:30 PM to 10 PM on all days except Friday, so you can visit after work or school.
Can the doctor treat my child and my elderly parents?
Yes. The family physician sees children, adults and senior citizens. If a specialist opinion is needed, the doctor will guide you to the right consultant.
Heart Care & Cardiology
When is the cardiologist available?
The cardiologist consults on fixed days. Please call or WhatsApp us to know the next available slot.
What should I do for severe chest pain right now?
Severe or crushing chest pain, sweating or breathlessness is an emergency. Call 108 or go to the nearest hospital emergency immediately.
Where can I get an ECG and heart check-up near JP Nagar 7th Phase?
Prasanna Poly Clinic on Chunchaghatta Main Road, Ganapathipura does ECG during OPD hours on all days, including Sunday. 2D-ECHO and cardiologist consultations are available on scheduled days.
Is chest pain always a heart problem?
No. Chest pain can also come from acidity, muscle strain or lung problems. Because it can be serious, it should always be checked by a doctor, and severe pain needs emergency care through 108.
Can I continue my heart medicines from another hospital here?
Yes. Bring your discharge summary and current prescriptions. The doctor will review them and follow up your BP, cholesterol and sugar at the clinic.
How often should a BP patient get an ECG?
It depends on your age, BP control and other conditions. Many patients have an ECG once a year, or sooner if they have new symptoms. Your doctor will advise you.
What is the cost of a heart check-up at Prasanna Poly Clinic?
Charges are kept affordable and depend on the tests needed. Please call +91 94812 51274 for current ECG, 2D-ECHO and consultation charges.
Diabetes & Blood Pressure Care
What is GRBS?
GRBS (General Random Blood Sugar) is a quick finger-prick sugar test. It takes a minute and is available at the clinic any time during OPD hours.
How often should a diabetic get tested?
Most patients need a sugar check every visit and an HbA1c test every 3 months. Your doctor will advise a schedule based on your condition.
Where can I check my sugar near Konanakunte early in the morning?
Jan Seva Lab inside Prasanna Poly Clinic, Ganapathipura opens at 7:30 AM on all days, including Sunday. You can give a fasting sample before work.
What is a normal HbA1c for a diabetic?
For many adults with diabetes the target HbA1c is around 7 percent, but the right target depends on your age and health. Your doctor will set a target that is safe for you.
Can I stop BP tablets once my BP is normal?
No. Normal BP while on tablets usually means the medicine is working. Never stop or change BP medicines without speaking to your doctor.
Do you treat thyroid problems at Prasanna Poly Clinic?
Yes. The family physician treats common thyroid problems, and the thyroid profile test is done at the in-house lab.
How much does a sugar test cost?
Test charges at Jan Seva Lab are kept affordable, and BPL card holders get 50 percent off on all blood tests on Sundays. Call +91 94812 51274 for current rates.
Women & Pregnancy Care
When does the gynaecologist visit?
Dr. Nandini consults on fixed days. Please call or WhatsApp us for the next available slot.
Is there a lady gynaecologist near JP Nagar 7th Phase?
Yes. Dr. Nandini S., Gynaecologist and OBG, consults at Prasanna Poly Clinic in Ganapathipura, Konanakunte on fixed days. Call +91 94812 51274 to check her next day.
Can I get a pregnancy check-up and blood test in one place?
Yes. Pregnancy check-ups, routine blood and urine tests and fetal Doppler are all available at Prasanna Poly Clinic, so most of the visit is completed in one building.
Do you treat PCOD and irregular periods?
Yes. The gynaecologist evaluates PCOD and period problems, advises tests and gives treatment along with diet and lifestyle guidance.
Can the doctor tell the baby's gender?
No. Foetal sex determination is illegal in India under the PC-PNDT Act and is not done at Prasanna Poly Clinic.
How much is a gynaecology consultation?
Consultation charges are kept affordable. Please call +91 94812 51274 for the current fee and the gynaecologist's next available day.
Orthopaedics & Bone Care
Is X-ray available at the clinic?
Yes, X-ray facility is available so fractures can be assessed in the same visit.
Where can I see a bone doctor near JP Nagar 7th Phase?
Dr. Pramodkumar M., Orthopaedic Surgeon, consults at Prasanna Poly Clinic on Chunchaghatta Main Road, Ganapathipura on fixed days. Call +91 94812 51274 to check his next day.
Can I get an X-ray and plaster at the same clinic?
Yes. X-ray is available at Prasanna Poly Clinic, and simple fractures and sprains can be treated with plaster or a splint after assessment.
Is knee pain in older people always arthritis?
Not always. Knee pain can also come from ligament, muscle or meniscus problems. An examination and X-ray help the doctor find the cause and choose the right treatment.
Do I need joint replacement surgery for knee arthritis?
Many people with knee arthritis improve with weight control, exercise, physiotherapy and medicines. The orthopaedic surgeon will advise if and when surgery is worth considering.
What is the consultation fee for the orthopaedic doctor?
Charges are kept affordable. Please call +91 94812 51274 for the current consultation and X-ray charges.
General & Laparoscopic Surgery
When are the surgeons available?
Surgeons consult on fixed days. Please call or WhatsApp us for an appointment.
Where can I consult a laparoscopic surgeon near JP Nagar 7th Phase?
Dr. Kiran K.J and Dr. Shivakumar, Laparoscopic Surgeons, consult at Prasanna Poly Clinic in Ganapathipura, Konanakunte on fixed days. Call +91 94812 51274 to check their next day.
Do all gallstones need surgery?
Not always. Gallstones that cause pain or complications usually need surgery, while silent stones may only need monitoring. The surgeon will advise after reviewing your scan.
Can piles be treated without surgery?
Many cases of piles improve with a high-fibre diet, enough water, avoiding straining and medicines. The surgeon will suggest a procedure only if these do not help.
Is hernia surgery done at Prasanna Poly Clinic?
Hernia is diagnosed and assessed at the clinic, but major operations are not done here. The surgeon will guide you on where the operation can be done.
How much does a surgeon consultation cost?
Consultation charges are kept affordable. Please call +91 94812 51274 for the current fee.
Neurology & General Medicine
When does the neuro physician visit?
Please call or WhatsApp us for the next available slot.
Where can I see a neuro doctor near JP Nagar 7th Phase?
Dr. Janardhan D.C, Neuro Physician and General Medicine consultant, sees patients at Prasanna Poly Clinic in Ganapathipura, Konanakunte on fixed days. Call +91 94812 51274 to check his next day.
When should I worry about a headache?
Most headaches are not dangerous. See a doctor if headaches are frequent, getting worse, or come with vomiting, weakness or vision problems, and seek emergency care for a sudden severe headache.
Can vitamin deficiency cause tingling in the feet?
Yes. Low vitamin B12 is a common cause, along with diabetes and thyroid problems. Your doctor can advise blood tests to find the cause.
What is the treatment for vertigo?
Vertigo has several causes, many of them related to the inner ear. The doctor will examine you and give medicines or simple exercises depending on the cause.
How much is the neuro physician consultation?
Consultation charges are kept affordable. Please call +91 94812 51274 for the current fee.
Dental Care
Do I need an appointment for dental treatment?
Yes, please call or WhatsApp to book a dental slot.
Is there a dentist near JP Nagar 7th Phase who is open in the evening?
Dental surgeons at Prasanna Poly Clinic in Ganapathipura, Konanakunte see patients by appointment. Call or WhatsApp +91 94812 51274 to check available slots, including evenings.
Why are my gums bleeding when I brush?
Bleeding gums are often a sign of gum inflammation caused by plaque. Cleaning by a dentist and better brushing usually help, but a check-up is needed to find the cause.
Does tooth cleaning damage the enamel?
No. Professional cleaning removes tartar and stains without harming healthy enamel. Some temporary sensitivity can occur and usually settles.
When should a child first see a dentist?
A first dental visit is usually advised around the time the first teeth appear or by the first birthday, followed by regular check-ups.
How much does a filling or extraction cost?
Charges depend on the treatment needed and are kept affordable. Please call +91 94812 51274 for current dental charges.
Laboratory (Jan Seva Lab)
What are the lab timings?
All days 7:30 AM–2 PM and 5:30–10 PM. Friday 7:30 AM–2 PM. No holiday on Sunday.
Can I use reports from an outside lab?
After a consultation, the doctor relies on tests done at our own lab. Outside or online test reports advised after consultation may not be considered.
Where can I get a blood test on Sunday near JP Nagar 7th Phase?
Jan Seva Lab at Prasanna Poly Clinic on Chunchaghatta Main Road, Ganapathipura, is open on Sundays from 7:30 AM to 2 PM and 5:30 PM to 10 PM. BPL card holders also get 50% off on all blood tests every Sunday.
How much does a blood test cost in Konanakunte?
Charges depend on the test, and the clinic keeps its fees affordable for local families. Please call or WhatsApp +91 94812 51274 for the current charge of the test you need.
Can I get a fasting blood sugar test early in the morning in Ganapathipura?
Yes. Jan Seva Lab opens at 7:30 AM every day, so you can give a fasting sample before breakfast. Remember not to eat for 8–10 hours before the test.
Do I need a doctor's prescription for a thyroid or sugar test?
Routine tests can usually be done on walk-in. A short consultation is still useful so that the doctor can explain what your results mean.
Is the BPL card discount for all blood tests?
Yes. BPL card holders get 50% off on all blood tests at Jan Seva Lab every Sunday. Please bring your BPL card with you.
ECG
Is any preparation needed for an ECG?
No. Wear loose clothing that allows access to the chest, wrists and ankles.
Where can I get an ECG done on Sunday near JP Nagar 7th Phase?
Prasanna Poly Clinic in Ganapathipura, Konanakunte, is open on Sundays from 9:30 AM to 2 PM and 5:30 PM to 10 PM. An ECG can be done during OPD hours without a prior appointment.
How much does an ECG cost in Konanakunte?
The clinic keeps ECG charges affordable for local patients. Please call or WhatsApp +91 94812 51274 for the current charge.
Does an ECG hurt or use electricity on the body?
No. An ECG only records signals from your heart; no current is passed into your body. It is completely painless.
Can a normal ECG rule out a heart problem?
A normal ECG is reassuring but does not rule out every heart condition. If you have symptoms, the doctor may suggest further tests such as a 2D-ECHO or a cardiologist consultation.
Can I get an ECG for a pre-surgery fitness check?
Yes. ECGs for pre-operative fitness are done routinely at the clinic. Bring the surgeon's note or form, if you have one.
2D-ECHO
Do I need to fast?
No fasting is needed. Take your regular medicines as usual.
Is it available every day?
2D-ECHO is done on scheduled days. Please call or WhatsApp to book a slot.
Where can I get a 2D echo test near JP Nagar 7th Phase?
Prasanna Poly Clinic on Chunchaghatta Main Road, Ganapathipura, Konanakunte offers 2D-ECHO on scheduled days. Call or WhatsApp +91 94812 51274 to book.
How much does a 2D echo cost in Konanakunte?
Charges are kept affordable for local patients. Please call the clinic for the current charge when you book your slot.
Is a 2D echo safe during pregnancy?
A 2D-ECHO uses ultrasound, not X-rays, and is considered safe in pregnancy. Always tell the staff if you are pregnant.
Is 2D echo the same as an ECG?
No. An ECG records the heart's electrical signals, while a 2D-ECHO is an ultrasound picture of the heart's structure and pumping. Doctors often advise both.
Do I need a referral for a 2D echo?
It is best done on a doctor's advice. You can consult the family physician at the clinic first, who will advise whether a 2D-ECHO is needed.
X-Ray & Doppler
Is X-ray safe in pregnancy?
X-rays are avoided in pregnancy unless essential. Always tell the staff if you are or may be pregnant.
Where can I get an X-ray near JP Nagar 7th Phase?
Prasanna Poly Clinic on Chunchaghatta Main Road, Ganapathipura, Konanakunte has an X-ray facility. Please call +91 94812 51274 to check availability before you come.
How much does an X-ray cost in Konanakunte?
Charges depend on the part being X-rayed and are kept affordable. Call the clinic for the current charge.
Can I get an X-ray done right after a fall or bike accident?
Yes. For minor and moderate injuries, the clinic can examine you and do an X-ray in the same visit. Serious injuries should go to a hospital emergency or call 108.
Is a fetal Doppler safe for my baby?
Fetal Doppler uses ultrasound, not radiation, and is done on the gynaecologist's advice. Foetal sex determination is not done at this clinic.
Are X-rays safe for children?
X-rays use a small dose of radiation and are done only when the doctor feels they are needed. The staff take care to expose only the area being examined.
Minor Accidental Care
Which injuries should go straight to a hospital?
Head injury with unconsciousness or vomiting, heavy bleeding, chest or abdominal injury and major burns need a hospital emergency. Call 108.
Do you give tetanus injections?
Yes, tetanus injection is given for wounds when needed.
Where can I get stitches for a cut near JP Nagar 7th Phase?
Prasanna Poly Clinic on Chunchaghatta Main Road, Ganapathipura, Konanakunte does suturing for cuts and wounds during OPD hours on all 7 days. Come as soon as possible, as wounds are best stitched early.
Is there a clinic open on Sunday for wound dressing in Konanakunte?
Yes. Prasanna Poly Clinic is open on Sundays from 9:30 AM to 2 PM and 5:30 PM to 10 PM for wound dressing, stitches and minor injury care.
Should I go to a clinic or hospital after a bike accident?
For abrasions, small cuts and sprains, the clinic can treat you and do an X-ray if needed. Go straight to a hospital emergency or call 108 for head injury, heavy bleeding, chest or abdominal injury, or if the person cannot move.
How long should I keep a dressing on after stitches?
This depends on the wound. The doctor will tell you when to come back for dressing and stitch removal. Keep the dressing clean and dry until then.
What should I do after a dog bite?
Wash the wound with soap and running water for several minutes and come to the clinic as soon as possible. The doctor will clean the wound, check your tetanus status and advise you on further treatment.
Minor Operation Theatre (MOT)
Do I need to be admitted?
No. Minor procedures are done as day care and you usually go home the same day.
Will it hurt?
The area is numbed with local anaesthesia, so you should feel little or no pain.
Where can I get a torn ear lobe repaired near JP Nagar 7th Phase?
Prasanna Poly Clinic on Chunchaghatta Main Road, Ganapathipura, Konanakunte does ear-lobe repair in its Minor Operation Theatre under local anaesthesia. Call +91 94812 51274 to fix a time.
Can corns be removed at a clinic in Konanakunte?
Yes. Corn and callus removal is done at the clinic's Minor Operation Theatre. The doctor will also advise on footwear to stop them from coming back.
Is ingrown toenail removal painful?
The toe is numbed with a local anaesthetic, so you should feel little or no pain during the procedure. Some soreness afterwards is normal and is managed with medicines.
How long does an abscess take to heal after drainage?
Healing time depends on the size and location of the abscess. Regular dressing is needed, and the doctor will tell you how often to come back.
Do I need to stay in the hospital after a minor procedure?
No. Minor procedures are done as day care, and most patients go home within an hour.
Day Care, IPD & Nebulization
Is nebulization available without an appointment?
Yes, nebulization is available during OPD hours.
Where can I get nebulization near JP Nagar 7th Phase?
Prasanna Poly Clinic on Chunchaghatta Main Road, Ganapathipura, Konanakunte offers nebulization during OPD hours on all 7 days, including Sundays.
Can I get IV fluids at a clinic for weakness or dehydration?
Yes. If the doctor feels it is needed after examining you, IV fluids are given on the clinic's day-care beds under nursing care, and you can usually go home the same day.
Is nebulization safe for children?
Yes. Nebulization is commonly used for children with wheezing. The doctor decides the medicine and dose based on the child's age and condition.
How long does day-care treatment take?
It depends on the treatment. Nebulization takes a short time, while IV fluids and observation may take a few hours.
Can I get my sugar checked quickly without a full blood test?
Yes. A GRBS finger-prick sugar test gives a reading in about a minute and is available during OPD hours.
Medical Store (Pharmacy)
Do you sell medicines without a prescription?
Prescription medicines are given only against a valid prescription.
Is there a medical store open on Sunday near JP Nagar 7th Phase?
The medical store at Prasanna Poly Clinic, Chunchaghatta Main Road, Ganapathipura, is open during clinic hours, including Sundays. Please call +91 94812 51274 to confirm before you come.
Can I pay by UPI at the clinic pharmacy?
Yes. Card and UPI payments are accepted at the medical store, as well as cash.
Can I buy antibiotics without a prescription?
No. Prescription medicines, including antibiotics, are given only against a valid prescription. You can consult the doctor at the clinic first.
Do you keep diabetes and BP medicines regularly?
Yes. Commonly prescribed diabetes, BP and thyroid medicines are stocked. If a specific brand is not available, please check with the doctor before changing it.
Can I get knee caps or wrist supports at the clinic?
Orthopaedic supports and braces are stocked at the medical store. Ask the doctor which support suits your problem.